L9_Residential_Maintenance_Program
Recurring revenue without scope creep and churn.
This is not “sell a subscription and hope.”
This is how you build recurring revenue that survives real life:
weather, staffing changes, missed visits, picky clients, and admin fatigue.
Most maintenance programs fail because:
- Scope is vague
- Eligibility is loose
- Sales overpromise
- Admin can’t enforce rules
- Nobody planned for edge cases
This blueprint fixes that by designing the program as an operating system, not a marketing idea.
What this does (and what it doesn’t):
- This does give you a defensible, enforceable maintenance program.
- This does not magically make bad work maintainable. Quality still matters.
What you got in this product
Core
- Program positioning + naming framework
- Tier structure logic + scope boundaries
- Visit cadence guidance (what happens when)
- Enrollment flow (ECR / ICR → membership)
- Admin workflow + retention logic
- Failure points + prevention rules
- Claims-safe language guidance
Bonus
- Client-facing one-pager (what it is / what it isn’t)
- Renewal + cancellation policy template (simple + enforceable)
- “Scope creep defense” sheet (how to say no without drama)
Jobber Build Specs
- Recurring job / visit architecture spec
- Membership client profile fields (tier, renewal date, inclusions, exclusions)
- Maintenance reminders automation spec
- Renewal + retention messaging templates
- Program tagging + segmentation spec
- Program eligibility gate spec (inspection required before activation)
Who this is for
- Owners who want predictable revenue
- Companies tired of chasing seasonal work
- Anyone selling repaint + longevity, not “one-and-done” jobs
- Teams ready to enforce rules without apologizing
The rule this blueprint enforces
Recurring revenue only works if it’s harder to abuse than to follow.
Do You Know Where You Stand?
A full program architecture for recurring revenue: tiers, cadence, ops, sales logic, retention.
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